Rules Engine
Professional+Route submissions to different destinations based on field values. Send specific emails, trigger webhooks, apply tags, or skip notifications depending on what your users submit.
How to set up
- 1Go to your form → Settings → Rules section
- 2Click "+ Add Rule"
- 3Set the IF condition (field, condition, value)
- 4Set the THEN action (email, webhook, auto-reply, skip, tag)
- 5Click Save Settings
Conditions
Each rule starts with an IF condition. Pick a form field, a condition type, and an expected value.
Actions
When a condition matches, the THEN action fires. You can assign one action per rule.
Route the notification email to a specific address instead of (or in addition to) the default.
POST the submission data to any URL -- perfect for Slack, Discord, Zapier, or your own API.
Send a custom confirmation email to the person who submitted the form.
Suppress the notification email entirely. Useful for spam filtering or internal-only submissions.
Attach a label to the submission so you can filter and search by it in the dashboard.
Real-world examples
Route by department
Send sales inquiries to the sales team and support requests to the support team.
Spam filtering
Silently drop notifications when a submission looks like spam.
High-value lead alert
Ping your team on Slack whenever a lead with a big budget comes in.
Rules are evaluated in the order they appear. The first matching rule for each action type wins. Drag rules to reorder them in the settings panel.